Cookie Policy
How we use cookies to enhance your website experience
Last Updated: 1 January 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.
2. How We Use Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and provide personalized content. Our cookies fall into three main categories:
2.1 Necessary Cookies (Always Active)
These cookies are essential for the website to function properly and cannot be switched off. They include:
- Session cookies: Maintain your session while browsing
- Security cookies: Protect against unauthorized access
- Cookie consent: Remember your cookie preferences
2.2 Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website:
- Google Analytics: Tracks website usage and performance
- Page views: Counts visits to different pages
- Session duration: Measures time spent on site
- Traffic sources: Identifies how visitors find our site
2.3 Marketing Cookies (Optional)
These cookies are used to deliver relevant advertisements:
- Social media pixels: Track interactions with social content
- Advertising cookies: Show relevant ads on other websites
- Conversion tracking: Measure effectiveness of marketing campaigns
3. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages:
- Google Analytics: Website analytics and reporting
- Facebook Pixel: Social media integration and advertising
- YouTube: Embedded video content
- Google Maps: Location and direction services
4. Managing Your Cookie Preferences
You have control over which cookies you accept:
4.1 Cookie Consent Manager
When you first visit our website, you'll see a cookie consent banner with options to:
- Accept all cookies
- Accept necessary cookies only
- Customize your cookie preferences
4.2 Changing Your Preferences
You can update your cookie preferences at any time by:
- Clicking the cookie preferences link in our footer
- Clearing your browser cookies and revisiting our site
- Using your browser's cookie management settings
5. Browser Cookie Controls
Most web browsers allow you to control cookies through their settings:
- Block all cookies: Prevent all websites from setting cookies
- Block third-party cookies: Allow only first-party cookies
- Delete cookies: Remove existing cookies from your device
- Notify before accepting: Get prompted before cookies are set
5.1 Browser-Specific Instructions
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
6. Impact of Disabling Cookies
Disabling certain cookies may affect your website experience:
- Necessary cookies: Website may not function properly
- Analytics cookies: We cannot improve our services based on usage data
- Marketing cookies: Advertisements may be less relevant
7. Cookie Retention
Different cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain until they expire or are deleted
- Analytics cookies: Typically expire after 2 years
- Marketing cookies: Usually expire within 30-90 days
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.
9. Contact Us
If you have questions about our use of cookies, please contact us:
Intro Un Pro
123 Collins Street
Melbourne VIC 3000
Phone: (03) 9123 4567
Email: [email protected]
Manage Your Cookie Preferences
You can update your cookie preferences at any time: